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Glossary
· Insurance

What Is Guarantee of Payment (GOP)?

Also known as: GOP · Letter of guarantee

A written undertaking from an insurer or assistance company to pay for medical or transport services on behalf of the patient.

A GOP is the document that lets the patient avoid out-of-pocket payment at the hospital or to the air ambulance provider. It is issued by the assistance company after the case is reviewed and cover confirmed.

For air ambulance missions, the GOP usually covers the flight, medical crew, ground ambulance and incidental costs. Scope and exclusions are spelled out in the document.

Guarantee of Payment (GOP) — FAQ

What is Guarantee of Payment (GOP)?+

A written undertaking from an insurer or assistance company to pay for medical or transport services on behalf of the patient. Also known as GOP, Letter of guarantee.

What does Guarantee of Payment (GOP) mean in medical evacuation?+

A GOP is the document that lets the patient avoid out-of-pocket payment at the hospital or to the air ambulance provider. It is issued by the assistance company after the case is reviewed and cover confirmed.

How is Guarantee of Payment (GOP) used in air ambulance and medical repatriation?+

For air ambulance missions, the GOP usually covers the flight, medical crew, ground ambulance and incidental costs. Scope and exclusions are spelled out in the document.

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