Legal · Customer Disclosures
This page is maintained by Limitless Sky and Sea LLC to answer the most common questions about who we are, what we do, and what we do not do, before you engage us. Last updated 27 June 2026.
Medical Evacuation is a brand of Limitless Sky and Sea LLC, a limited liability company organised under the laws of the State of New Mexico, United States, with its principal place of business at 8206 Louisiana Blvd NE, Ste A #9612, Albuquerque, NM 87113, USA.
Contact: info@medical-evacuation.com · +1 505 520 3983.
Limitless Sky and Sea LLC is an air charter broker as that term is used in 14 CFR Part 295. We are not a direct or indirect air carrier. We do not own, lease, operate, or exercise operational control over any aircraft, and we do not hold an air carrier or commercial operator certificate from the US Federal Aviation Administration (FAA), the US Department of Transportation (DOT), the European Union Aviation Safety Agency (EASA), or any other civil aviation authority.
All flights arranged through Limitless Sky and Sea LLC are performed by independent, third-party FAA-certified Part 135 (or, outside the United States, equivalently certified) air carriers that hold their own operating certificates, insurance, and operational control over each flight at all times. Nothing on this website — including references to aircraft, fleets, bases or capabilities of our partner operators — should be read as a claim that Limitless Sky and Sea LLC owns or operates those aircraft.
For each engagement, and in accordance with 14 CFR § 295.20, Limitless Sky and Sea LLC acts as the agent of the charterer (you, your family member, or the institution paying for the flight) for the limited purpose of locating, negotiating with, and arranging single-entity air charter transportation from an independent air carrier. We do not act as the agent of the air carrier, we do not hold out as an air carrier, and we do not exercise operational control of any flight at any time.
We arrange single-entity charters only — the entire aircraft is chartered by, and the cost paid by, a single charterer for a single mission. We do not sell individual seats, we do not organise public charters under 14 CFR Part 380, and we do not hold ourselves out as the carrier.
Limitless Sky and Sea LLC arranges medical air transportation worldwide, including missions originating in, terminating in, or transiting the United States. US-touching missions are performed exclusively by FAA-certified Part 135 air carriers under their own operating authority. International segments are performed by air carriers holding equivalent certification issued by the competent civil aviation authority in the country of operation.
Before you are obligated to make any payment for a charter arranged by Limitless Sky and Sea LLC, and consistent with 14 CFR § 295.30, we will disclose to you in writing: (a) the name of the direct air carrier in operational control of the aircraft, and any "doing business as" name under which the flight will be held out; (b) the aircraft make, model and registration; (c) the total price of the charter including all fees and surcharges payable to Limitless Sky and Sea LLC and to the carrier; (d) whether Limitless Sky and Sea LLC is receiving any compensation from the carrier; and (e) any material change to that information before departure. Where the direct air carrier changes after you have received the initial disclosure, we will notify you of the substitute carrier as soon as reasonably practicable and before departure.
We select operators that, to the best of our knowledge at the time of selection, hold valid air operator certification from a recognised civil aviation authority and, where applicable, medical accreditation appropriate to the mission profile (EURAMI, CAMTS or equivalent national programs).
Liability insurance for each flight — including aircraft hull, passenger liability, third-party liability and, where applicable, medical malpractice cover for the on-board medical team — is maintained by the independent direct air carrier and the independent medical provider engaged for your case, in amounts that meet or exceed the minimums required by the certificating authority of the operator. On request, and in any event before departure, we will provide a copy of the carrier's certificate of insurance evidencing the existence and amount of third-party and passenger liability coverage applicable to your flight, and the corresponding certificate from the medical provider.
Limitless Sky and Sea LLC itself does not currently maintain air charter broker errors-and-omissions or professional liability insurance. Limitless Sky and Sea LLC does not insure, and is not liable for, the operational performance of the flight or the clinical performance of the medical team; the corresponding insurance is held by the independent carrier and the independent medical provider as described above.
All quotes are itemised and identify the air carrier, the aircraft, the routing, and the medical configuration. Quotes are valid for the period stated on the quote and are subject to aircraft availability, crew duty time, slot and permit clearances, weather, and medical fit-to-fly clearance.
Cancellation by the operator: if the engaged air carrier cancels the flight before departure for any reason attributable to the carrier (including aircraft technical issues, crew unavailability, or denied permits), you will receive a full refund of amounts paid to Limitless Sky and Sea LLC for that flight.
Cancellation by you or by medical necessity: if you cancel the mission after the operator has been contracted, or if the patient is no longer fit to fly, cancellation fees follow the engaged carrier's published cancellation terms and the medical provider's terms. Those terms are disclosed on the quote and confirmation. Third-party costs already irrevocably committed (positioning, handling, permits, fuel uplifts, medical consumables) are not refundable.
Limitless Sky and Sea LLC does not employ medical staff and does not provide medical advice, diagnosis, triage, or treatment. We arrange flights and connect you and the receiving facility with independent, qualified medical providers. Any clinical decision-making, fit-to-fly assessment, in-flight care, and bed-to-bed handover is the responsibility of those independent medical providers and the treating physicians. See our medical disclaimer for the full statement.
These disclosures and any arranger relationship between you and Limitless Sky and Sea LLC are governed by the laws of the State of New Mexico, USA, without regard to its conflict-of-laws principles. The engaged air carrier's contract of carriage and the medical provider's terms each have their own governing law, jurisdiction, and (where applicable) international convention limitations (including the Montreal Convention 1999). See our Terms of Service and Privacy Policy for details.
Questions about these disclosures, or a complaint about a flight arranged through us, can be sent to info@medical-evacuation.com. We acknowledge complaints in writing within five business days and will identify the responsible carrier or medical provider so the matter can also be raised directly with them.