Tell us where the patient is. We do the rest.
A 24/7 global brokerage built for the way your case managers actually work — pre-authorisation, GOP, accredited operators, and itemised invoicing in your currency.
One ops desk for the entire mission. No bouncing between operator, ground ambulance, hospital and customs.
EURAMI / CAMTS / NAAMTA accredited partners across Europe, MENA, Americas and APAC. Full credentials on file.
Itemised quotes — aircraft, medical crew, ground transfers, handling, permits. No day rates, no surprise extras.
We work directly off your guarantee of payment in your preferred format and currency.
Flight physician and ICU nurse on every mission. Pre-flight medical assessment documented and shared.
Full clinical and operational report within 24h of bed-handover for your case file.
We accept GOPs from assistance companies, insurers and corporate clients in our standard format or yours. Once received and clinical fit-to-fly is confirmed, we launch — no separate finance approval needed mid-mission.
Indicative pricing within 30–60 minutes during business hours, written itemised quote within 2–4 hours for most missions. Critical cases are quoted in parallel with clinical assessment so launch isn't gated on paperwork.
We arrange missions exclusively through EURAMI-, CAMTS- or NAAMTA-accredited operators where the route, registry and aircraft category permit. Operator credentials, insurance and AOC details are supplied with every quote.
Yes. Tech stops, crew changes, fuel uplifts, slot coordination at restricted airports, ground ambulance chains, and customs/immigration for stretcher cases are managed in-house by our ops desk.
We deliver a full mission report within 24 hours: vital signs trend, medications administered, interventions, sending and receiving facility sign-off, and any in-flight events. Compatible with most case management systems.
Yes — EUR, USD, GBP and CHF as standard, others on request. Net 30 terms available for established assistance partners under master service agreement.